Frequently Asked Questions
About Ordering Our Wine and Custom Wine Labels
What is unique about your wines?
We are in the unique position to sample hundreds of wines. We choose the best ones available each year and then make a custom blend that is only available from Northwest Cellars. Since we purchase the wines soon after the wine is made from the vintner, we get a good price and can offer very attractive pricing to you.
How much does the wine cost?
Are there any volume discounts?
Yes, for orders of 3 – 9 cases, there is a 10% discount on the price of the wine. For 10 or more cases, there is a 15% discount. click here for pricing and discount levels
What is the minimum order?
The minimum order is one case (12 bottles).
What is the turnaround time for an order?
Usually we can process an order and deliver it in less than three weeks, often sooner. It will go faster if you have a good idea on what you want on the wine label, and if you supply high quality graphics. Click here for artwork and image specifications.
Do I need to order all the same type of wine?
You can order different types of wine, but the minimum must be 12 bottles for each type.
What if I live outside of Washington State?
Wine can now be shipped to most states. Find out if we can ship to you at www.ups.com/wine.
What are approximate shipping charges for a case of wine?
Normal ground shipping will vary between about $25 per case and $60 per case, depending on where you live.
How will the wines come shipped?
We wrap each bottle and pack it in Styrofoam shippers to protect the wine from heat or cold. However, we still do not recommend ground shipping in the summer or winter. We would recommend overnight or 2nd Day during these times.
How can I taste your wines before purchasing?
There are a few establishments in the northwest that sell our wine by the glass. Email us for a current list. Also, in Washington State, several wine shops carry stock of our wines so you can purchase a single bottle to taste. However, ANY wine shop nationwide could order a few bottles for samples so you could taste before purchasing. Just have them contact us.
How does the label design process work?
You may email any wine label artwork (e.g., photo, logo) along with the text you want on your personalized wine label to and one of our designers will contact you. Or, If you prefer to complete the design yourself, please provide the finished wine label as an attachment to your email on the ordering process. Please review artwork specifications here: Wine Label Artwork Specifications.
Do you charge for wine label design?
No, at this time we offer complimentary wine label design for supplied images, although there is a setup fee for each order. There is an additional fee for custom artwork.
How much is the setup fee?
The set up fee is $75 per label. However, when you reorder using the same label, we will waive the fee.
What is the maximum size of the wine labels?
There are different specifications for each bottle type. Click here for wine label artwork specifications
Can I order more than one wine label design for a case of wine?
Yes, but there is a separate setup fee for each label design. You will need to specify how many bottles are to be labeled with the respective designs.
Is there an extra wine label setup fee if I order 2 cases of wine — 1 red and 1 white?
There is only one setup fee as long as the label design itself remains the same even though the wine type name changes, e.g. Merlot or Chardonnay.
Can I order "extra" wine labels with my order of wine?
All bottles are delivered with labels affixed. We offer additional labels at a cost of $0.75 cents per label. Labels produced by Northwest Cellars may not be affixed to any non-Northwest Cellars-branded wine.


